This Privacy Policy describes our collection, use, disclosure, retention and protection of your personal information. It applies to any Trate AG website where this Privacy Policy appears in the footer, and to any Trate AG application, service, or tool (collectively « Services ») where this Privacy Policy is referenced, regardless of how you access or use them, including through mobile devices.

By visiting our website (“Website”) and/or registering for an account with us, you are accepting these terms and conditions (“Terms”) and you are consenting to our collection, use, disclosure, retention and protection of your personal information as described in these Terms. If you do not provide the information we require, we may not be able to provide all of our Services to you. Please review the Terms carefully. Trate AG may update the Terms at any time without notice to you.


Personal Information collection

Personal information is any data that allow for your personal identification, i.e. your name, address, phone number or email address (“Personal Information”). Personal Information is only collected, processed or used by us if permitted by law or if you have given your prior consent.

We use the personal information we collect to: provide and improve our Services, to provide you with a personalized experience on our sites (especially, by offering you services and items that you may like), to contact you about your account and our Services, to provide you customer service, to provide you with personalized advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities. The collection, processing or use of your Personal Information is used in particular for the following purposes:

• Registration for the Online Shop and Online Orders
• Contact Request
• Online applications
• Provide, improve and personalize our Services
• Provide access to and use of our Services.
• Offer you site content that includes items and services that you may like.
• Keep track of your basket.
• Give you access to your purchase history, account information and other features
• Customize, measure and improve our Services
• Provide other services requested by you as described when we collect the information
• We may use geo-location information to provide you with location based services (such as advertising, search results and other personalized content)

If, through your online registration or order, you provide us with additional consent we will also use your online information for customer analysis, contests and written mail advertising.
Information that we have collected outside of the Internet will be used for the purposes of processing your orders and requests, for customer analysis, contests and written mail advertising without any additional consent from you. Our customers will also be informed about our products, services as well as customer satisfaction surveys and events by email.

Disclosure of information security

Trate AG will implement appropriate technical and organizational measures to protect personal information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access for third parties outside the Trate AG company and against other unlawful forms of processing. These measures will also be implemented by any processor of Your personal information in accordance with this Privacy Policy. Subject to Your consent to the disclosure, Trate AG will only disclose your personal information to such third parties if required by law or for regulatory purposes. However, You acknowledge and agree that Trate AG may use and/or disclose Your personal information in Trate AG determines that such use and/or disclosure is reasonably necessary to comply with legal process, enforce the Terms or protect rights, property or personal safety of Trate AG, its employees, users of the Website, or the public.

Hyperlinks and websites of third parties

This Website may include hyperlinks to third-party websites, which are completely beyond the control of Trate AG. This Privacy Policy only applies to this Webite and Trate AG is not responsible for the privacy practices of third parties.


Copyright and Trademark Notice

This Website is owned and operated by Trate AG. Unless otherwise specified, all materials appearing on this website, including the text, website design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Trate AG. All video clips are the sole property of Trate AG or their respective content providers. You may use the content of this website only for the purpose of shopping on this website or placing an order on this website and for no other purpose. No materials from this website may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Trate AG’s prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. use of cookies

Visiting with your browser settings adjusted to accept cookies tells us that you want to use Trate AG products and Services and that you consent to our use of cookies and other technologies to provide them to you as described in this notice and in our Privacy Policy.

Cookies and How We Use Them

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser for the purposes of:

• Identifying you when you sign-in to our site.
• Keeping track of items stored in your shopping basket.
• Conducting research and diagnostics to improve Trate AG Website content, products and services.
• Preventing fraudulent activities.
• Improving security.
• Delivering content, including advertisements, relevant to your interests on and third-party sites.
• Using analytical tools to understand statistical patterns in website

The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site. You will be unable to shop on our site without your browser set to accept cookies.

Cookies and Browser Settings

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

Internet Advertising

We work with carefully-selected and monitored suppliers who may also set cookies during your visit to be used for remarketing purposes – in other words to show you different products and services based on what you appear to be interested in.



In case of questions, concerns or comments as regards this Privacy Policy or the processing and rectification of, and access to Your personal information by Trate AG, please contact us at


Governing law

These Terms shall be governed by Swiss substantive law to the exclusion of the international conflict of laws provisions thereof and to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction for all disputes arising out Your use of the Website shall be the place of business of Trate AG Services in Bäch, Switzerland. However, Trate AG may also take legal action against You at Your place of business.